Conversation training
Mastering difficult conversations is essential. Addressing Helen’s impact on office morale or providing constructive feedback to Mark can shape collaboration outcomes. Many avoid tough talks due to fear of relationship strain and lack of communication skills. Learn to maintain good relationships while asserting your position, applicable in:
– Performance discussions
– Resolving cooperation issues
– Addressing inappropriate behavior
Engage in practical exercises in a safe environment. Receive constructive feedback and guidance from professional corporate actors playing opposing roles. Sessions available for individuals or groups of 4–18 participants.
Watch video about tough talks
Program Details
– Structuring effective meetings
– Using body language and voice for authority and trust
– Employing effective questioning techniques
– Balancing content and process in conversations
– Managing emotions and unexpected challenges
– Adapting communication strategies to different contexts
– Handling emotional reactions with clarity and empathy
– Preparing, conducting, and following up on interviews
– Communicating assertively yet tactfully
Sustainable results
You probably know that the best solutions aren’t quick fixes.
With over 20 years of experience, I specialize in crafting ideal solutions for you and your company. I am driven and create a safe balance between challenge and support. Whether through workshops or individual training, all courses are tailored to your needs because that’s how we achieve the best results.
The three elements of my method
Mind
Your thoughts—what do you aim to achieve?
Body
Your physical presence—how do you appear?
Emotions
Your motivations—what drives you?
My approach revolves around ‘First experience, then understand,’ also known as the Inductive learning methodology. Inductive learning involves learning through hands-on experience (“learning by doing”). In the realm of developing communication skills, I prioritize this method.
Which do you remember best: something you’ve discovered yourself or something you’ve simply been told? We integrate knowledge more effectively when we experience it firsthand. This can be achieved through demonstrations or hands-on practice.
Building on practical training, I incorporate theoretical knowledge and tools that enhance your training and development. This approach ensures that learning is not only retained but immediately applicable in real-world scenarios.
With over 20 years of experience, I customize each course to precisely meet your expectations
Whether you choose from one or multiple elements across our four products, we tailor a solution that fits your needs perfectly. Get in touch via email or phone to discuss your requirements. Together, we’ll design the optimal solution for you.
